FAQ

 
 

What are placeholders?

 

Most of the content within the notification emails is dynamically generated by the Dive.Management system.

The dynamically generated content is represented by placeholders in the email templates.

The placeholders are enclosed in brackets, such as [company_email], [invoice], [issue_date].

Placeholders are automatically replaced with values when sending emails.

You don't need to set the values in the template context.

You can customize an email message in many ways using predefined and global placeholders.

A simple example is inserting a client name or company email.

Dear [client name]. We are contacting you in regard to a new invoice [invoice].

which appears similar to the below email:

Dear John Smith. We are contacting you in regard to a new invoice #F6/18/06/04.

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